Product Manager · AI & Marketplace Platforms

I build products that scale businesses. (rotates through: scale businesses., customers love., AI makes possible., businesses rely on., solve real problems., grow revenue., people actually use., teams can trust., turn data into decisions., move real numbers., earn repeat customers., compound in value., connect AI to revenue., get adopted, not just launched., hold up at scale., ship value from day one.)

Scaled a marketplace to 12 Lakh+ orders, then built the voice AI that took it further. Now trusted by 500+ merchants at 92.6% accuracy.

Resume

real numbers ↓

12 Lakh+Orders processed

₹3.03 Cr+GMV generated

500+Active merchants

92.6%Order verification rate

Open to Senior PM / AI Product roles

Product Manager · AI & Marketplace Platforms

Mumbai, India

Why hire me in 60 seconds

Built a marketplace processing 12 Lakh+ orders and ₹3.03 Cr+ GMV

Led a 12-person product and engineering team to a 95% on-time launch rate

Shipped voice AI, ONDC, and SaaS products end to end

Took three products from 0→1 to scale

Defined ML product requirements and partnered with data science on model evaluation

Cut support tickets 39% by fixing root causes, not symptoms

Building Products

Who I am, and how I approach the work.

6 years turning ambiguous problems into shipped, revenue-generating products: voice AI, marketplaces, and the platforms behind them.

Mumbai, IndiaOpen to Senior PM / AI Product roles

Obsess over users

Data over opinions

Experiment fast

Measure outcomes

Scaling Businesses

The impact, and the products behind it.

By the numbers

Same headline numbers. Live count.

0 Lakh+

Orders Processed

₹0 Cr+

GMV Generated

Active Merchants

Verification Rate

Selected work

Five products. Real outcomes.

Kiko AI Order Taker

Turning spoken orders into verified, structured revenue.

AISpeech-to-text AI

₹3.03 Cr+

GMV generated

Case study

Convlyze

A voice-AI analytics layer that forecasts revenue 30 days out.

AIML forecasting models

+30%

Forecast accuracy

Case study

sellers.kiko.live

A two-sided marketplace built from zero on India's open commerce network.

MarketplaceONDC protocol

12 Lakh+

Orders processed

Case study

kikoshop.in & Tabe App

Zero to 5,000 users and 10,000 orders in 90 days.

ConsumerLean MVP tooling

90 days

Time to 10K orders

Case study

Admin, Seller Panel & Order Management Suite

Replacing fragmented internal tooling with one operational backbone.

SaaSInternal SaaS suite

+21%

Operational efficiency

Case study

Side Projects & Experiments

Avo Fresh

D2C concept for freshly cut, vacuum-sealed vegetables and fruits. Same-day delivery, no login required.

D2C / Consumer

DailyFit

20-minute guided fitness sessions: weight loss, strength, prenatal yoga, and a custom session builder.

Consumer / Wellness

AI Resume Tailor

Tailors a .docx resume to any job description and scores ATS-fit. Runs entirely client-side, nothing uploaded.

AI / Tools

TrackMyTank

Logs every fuel fill-up in 10 seconds and turns it into real fuel-efficiency and cost-per-km trends. Free, offline-first, no ads.

Consumer / Utility

Leading & Creating

The roles, the case studies, and the AI built along the way.

Experience

Three roles. Expand for the real decisions.

AI Lab

Building AI products before they become mainstream.

Two production systems, both trained on real conversations: one turns a spoken order into revenue, the other turns a sales call into a signal.

Featured Project

Kiko AI Order Taker

Speech-to-structured-order AI pipeline

Every voice order gets transcribed, structured, and checked by a human-in-the-loop safety net before it ever reaches fulfillment, so a garbled phone call becomes a trusted, priced order line. Convlyze is built directly on top of it.

Transcribes raw voice orders through speech-to-text AI
Extracts structured line items, quantities, and prices
Routes low-confidence transcriptions to human validation automatically
Produces a verified, priced order ready for fulfillment
Scaled to 500+ active merchants on ONDC

92.6%

order verification rate

Voice order captured

Transcribed via speech-to-text AI

Structured into line items, quantities, prices

Routed for human validation if low-confidence

Verified order, ready for fulfillment

Featured Project

Convlyze

AI-powered conversation intelligence platform

Started as a revenue-forecasting layer on top of the Order Taker's verified order data. Grew into a full conversation-intelligence system: it processes sales call recordings the same way it processes voice orders, then scores what happened on the call, not just what was said.

Processes sales call recordings through the same speech pipeline as the Order Taker
Detects buyer intent directly from the conversation
Scores representative effectiveness on every call
Calculates conversion probability from tone signals, not transcript alone
Rolls up into a 30-day revenue forecast for leadership

+30%

improvement in 30-day revenue forecast accuracy

Call recording processed

Transcript + tone signals extracted

Buyer intent detected

Rep effectiveness scored

Conversion probability calculated

+30%

Forecast accuracy

30-day revenue forecast, via Convlyze.

92.6%

Verification rate

Confirmed accurate, no merchant correction.

500+

Active merchants

Relying on this pipeline daily.

Defined in-house

ML requirements

Scoped and evaluated with data science.

Product Thinking Playground

Pick a question. Watch the thinking.

Leadership & Capability

Awards, recognition, and the skill map behind the work.

Leadership & recognition

Awards, certifications, and the numbers behind them.

Largest team led

Cross-functional APMs, design & engineering, Agile/Jira

Teams directed

12-person product team (Kiko) and 9-person ops team (TechAlpha)

95%

On-time launch rate

Sustained across releases at Kiko Live

SLA

Vendor negotiations owned

A2P SMS aggregator SLA negotiated end-to-end

Awards

Strategic Excellence
Kiko Live · 2025
Team Player of the Year
Kiko Live · 2024
The Silent Soldier
TechAlpha Group · 2022

Certifications

Agentic AI Engineering
2025
Google Cloud Generative AI Leader
2025
Certified Scrum Product Owner (CSPO)
Scrum Alliance · 2025

Recognition

IEEE Published Author
Business Modelling Fellowship
Aarhus University, Denmark · 2019

Education

PGDM, Supply Chain & Operations Management
Welingkar Institute of Management · 85% · 2020–2022
B.E., Electronics & Telecommunication
Mumbai University, ViMEET · CGPA 7.00 · 2015–2019

Capability map

Strategy and execution lead.

What's Next

The path so far, and where to reach me.

Journey

How I got here: four steps, one throughline.

012019 – 2020

Business Development Executive

Byju's Think & Learn

Consultative sales, consistently hitting acquisition targets. The origin of the stakeholder-management instincts that shaped later product work.

022021 – 2023

Senior Product Engineer, Network Operations

TechAlpha Group (CPaaS)

Moved into product on telecom/CPaaS ops. Turned escalations into roadmaps, launched a new A2P SMS line end to end, directed a 9-person team.

032023 – Present

Product Manager

Kiko Live (ONDC)

Owns a voice-AI ordering product, a revenue-forecasting platform, and a two-sided marketplace. 12 Lakh+ orders, ₹3.03 Cr+ GMV, 12-person team.

04Next

Senior Product Manager / Head of Product

What's next

Looking for the next 0→1-to-scale bet, ideally AI × marketplace or platform products, with a larger team.

Future

Let's build the next billion-dollar product.

Open to Senior PM and AI Product roles.

Open to Senior PM / AI Product roles

Mumbai, India

6+ years experience

LinkedIn Download resume

I build products that scale businesses.

Scaled a marketplace to 12 Lakh+ orders, then built the voice AI that took it further. Now trusted by 500+ merchants at 92.6% accuracy.

real numbers ↓

12 Lakh+Orders processed

₹3.03 Cr+GMV generated

500+Active merchants

92.6%Order verification rate

Open to Senior PM / AI Product roles

Product Manager · AI & Marketplace Platforms

Mumbai, India